Fast and safe delivery of window samples. What should you know?

Choosing the right windows for a construction project requires possibly best research to achieve expected results. To facilitate this process, we offer window corner samples of our windows to help customers make an informed decision.

However, in order for the entire process to go smoothly, it is crucial to understand how window samples delivery works, what the return policy is, and what to do in case of delays or damage in transit.

Window samples delivery process

Ordering window corner samples at debesto.com is simple and intuitive, with a standard delivery time of 3-4 business days. Such fast shipping is our priority, we do our best to ensure you can enjoy your sample, a few days after placing your order. Whether you need samples for a quick presentation to a client or to finalize a design decision, you can rest assured that your samples will arrive quickly and seamlessly.

The shipping cost is $19, but note that for orders over $198, delivery is free.

Very important:

Be sure to provide your EIN (Employer Identification Number) when placing your order.

Why do we require an EIN number?

The EIN number is crucial for smooth passage through customs processes in the United States. Its absence can lead to delays and even detention of your shipment at the border.

The only exception is when you do not have EIN number, because you place order as a private person. In this case you can safely order without filling it. 

Returns - when and how can you send back a sample?

If for any reason, the sample does not meet your expectations, you can return it within 90 days from the date of purchase. Remember, however, that the package must be protected for return shipping, preferably send it back using our cardboard box. We do not refund for damaged products, so taking care to pack the sample properly is crucial.

Delays and damage in transit

Despite our best efforts, sometimes situations beyond our control can occur, such as delivery delays or transit damage. In such cases, it is important to contact our customer service department immediately on phone number 
+1 347 603 18 74

We are prepared to quickly resolve any problems by replacing the damaged sample or offering other solutions that will allow you to continue working without unnecessary downtime.

Summary

All in all, fast and secure delivery of window samples is a key element in ensuring that the process of selecting windows for your project goes smoothly. 

Now that you know that shipments sent by debesto will reach your US office safely and without damage, it's a good time to choose the right samples.

See the list of currently available products >>

Additional benefits of purchasing a sample

Did you know that if you order full-size windows after purchasing a sample, the value of the samples you order will be deducted twice from the cost of your order at debesto.com? This means that the investment in samples becomes even more profitable.

At debesto.com, we are always focused on the highest quality of service and customer satisfaction, so we are ready to support you at every stage of the process.